Quickleap is a claims management company, not a law firm. You can complain to your lender or insurer yourself, for free.

Your free options
quickleap Check a potential claim

Fees and key information

Understand your options before deciding whether to use a paid representative.

Making an enquiry

Sending an enquiry does not commit you to a paid service or confirm that you have a claim.

Quickleap makes no charge to you for an enquiry or introduction.

Your free options

You do not need to use a claims management company or solicitor to make a complaint. You can complain directly to your lender or insurer yourself for free and, where eligible, take an unresolved complaint to the Financial Ombudsman Service free of charge. Using a paid representative may reduce the compensation you retain.

FCA car finance guidance · Financial Ombudsman Service

Before agreeing to a paid service

Make sure you understand the service, the full charge including VAT, when payment would be due, any applicable cap, and what happens if you cancel.

Using a paid representative may reduce the compensation you retain. There is no guarantee that a complaint will succeed or that compensation will be paid.